Philips Story

Sound & Vision

Personal Care

Mother & Child Care

Automotive

Household Products

Philips is a leading health technology company focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care.

Philips Malaysia

Revenue

7 million USD

Headquarterss

Selangor, Malaysia

Industry

Conglomerate

Business Model

B2C

10

Year to year growth

7

Years in end-end ecommerce

5

Increase in sales

The Challenge

Philips previously had no online presence, so they needed assistance to cater to an additional audience, one that could only be reached through an online brand store, in order to increase their sales.

Our Approach

With the help of their seamless technology, A&O introduced eCommerce at Philips and assisted in the establishment of their brand store, as well as the launch of their products on marketplaces such as Lazada, Shopee, and others. A&O also stepped in to manage their entire online commerce while also providing operational and logistical support, which included everything from inventory planning to order fulfilment, as well as sales and campaign management, which assisted Philips in increasing their overall sales.

Result

After 7 successful years of support, Philips was able to not only increase their brand availability by 100% across all marketplaces but it also earned the title of ‘Online Top Selling Appliances Brands in the country.

Starting with setting up our official website to managing all our online official stores across all marketplaces A&O has been instrumental in making e-Commerce a major part of Philips Personal Health business. We are thankful for their continued support and the hard work they have put in making our business a success.

Ali Jaleel

CEO/MD Philips Malaysia

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