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Omnichannel

Your stores and your online business, working as one.

We connect your physical stores, warehouses and distributors to your brand store and marketplaces. Every store becomes a local distribution centre, and customers buy, collect and return wherever suits them.

What it unlocks

Sell and serve across every channel.

Stores as distribution centres

Online orders ship from the store or warehouse nearest the customer. Faster delivery, lower shipping costs.

Buy online, pick up in store

Customers order online and collect the same day from a store near them.

Buy online, return in store

Returns go back into store stock straight away, ready to sell again.

Endless aisle

Try in store, buy online. If a size or colour isn't on the shelf, staff sell it from the wider network.

One live stock pool

Stock across stores, warehouses and marketplaces is visible and sellable in real time, so you stop overselling and dead stock moves.

Service from anywhere

Store staff and online support see the same orders and customers, so service is consistent wherever someone shops.

Proof

SpeedSports: every store connected, 10x online growth.

For the exclusive Nike and Under Armour distributor in Pakistan, we connected every offline store, the ERP, warehouses and couriers on ezCommerce. The whole retail network now sells and fulfils online.

10x
year on year online growth
35,000+
SKUs managed across stores and online

Who it's for

Built for businesses with a store network.

  • Retailers with several physical stores
  • Distributors and franchise owners with branded stores or dealer networks
  • Brands with flagship stores and their own warehouses
  • Anyone whose online stock and store stock live in different systems today

How it runs

Powered by ezCommerce, connected to what you already use.

Omnichannel runs on ezCommerce, our own platform, connected to your existing ERP, store systems and couriers. Our team sets it up, trains your store staff and runs it with you.

Brand store platforms

ShopifyMagentoWooCommercePrestaShopOpenCartCustom builds

Marketplaces and social

AmazonWalmarteBayLazadaShopeeDarazWishFacebook

Logistics and 3PL

FedExUPSTCSLeopardsBlueExiStore iSendMarketplace fulfilment

ERP, CRM and back office

SAPQuickBooksHubSpotSugarCRMSkuVaultYour own ERP

Ready to connect your stores to online?

Tell us how many stores, warehouses and channels you run. We'll show you what connecting them would unlock.