Store build and launch
Brand store design and build, marketplace registration and setup, and launch plans for each channel.
What we take off your plate
Merchandising and content
Product listings, images, descriptions, storefront layout and brand content, kept consistent everywhere.
Campaign execution
Campaign calendars, marketplace mega sales, discounts, vouchers and flash sales, planned and run by us.
Inventory and replenishment
Stock planning across channels and warehouses, low stock alerts and restock recommendations.
Orders, fulfilment and returns
Order processing, shipping, tracking, returns and refunds, handled end to end.
Customer service
Pre sale questions, order issues and reviews, answered fast and in your brand voice.
Performance reporting
Monthly reporting on sales, margins and stock, with what we will do next.
A named team
One account lead who knows your business, backed by specialists for each channel.
Works on any stack
No need to change your systems to work with us.
Our team works inside your brand store platform, your seller accounts, your ERP and your 3PLs. If something is missing or holding you back, we can add the right piece of ezCommerce, or fix what you have.
- Your store and seller accounts stay yours
- Your data stays in your systems
- Add ezCommerce only where it helps
- Switch from us to in house any time, with nothing locked in
How it works
01
Audit
We review your channels, catalogue, operations and systems, and show you where money is being left on the table.
02
Set up
We build or fix your store and listings, agree targets and connect what needs connecting. Brand stores can go live in as little as 6 weeks*.
03
Run
Our team runs daily operations, led by one named account lead.
04
Grow
Monthly reviews, new channels and new markets as the numbers support it.
*Typical for a standard brand store on an existing platform. Timelines depend on scope, catalogue size, integrations and marketplace approvals.
Proof
Seven years running Philips Malaysia online.
We introduced ecommerce at Philips Malaysia and have run it end to end since: brand store, Lazada, Shopee, stock, fulfilment and campaigns. Online went from zero to a double digit share of sales.
7 yrs
end to end operations
0 to 10%+
online share of sales
Ready to hand over the heavy lifting?
Tell us where you sell, what you run on and where you want to grow. We'll give you an honest view of what would help.