Here's what we offer
01.Order Processing
We handle all aspects of order processing, from receiving orders to managing inventory levels, picking, and packing orders, and processing payments. Our team ensures that your orders are processed efficiently and accurately.
02.Shipping and Delivery
We work with leading shipping carriers to provide fast and reliable shipping services to your customers. Our team manages all aspects of shipping, including packaging, labeling, and tracking shipments.
03.Returns and Refunds
Our team manages all aspects of returns and refunds, including processing returns, issuing refunds, and updating your inventory levels. Our team ensures that returns are processed quickly and efficiently to keep your customers happy.
04.Customer Support
Our team provides excellent customer support to your customers, answering their queries and resolving their issues quickly and efficiently. We ensure that your customers receive the best possible experience when shopping with you.
05.Order Tracking
We provide real-time order tracking so that your customers can track their shipments and receive updates on their order status. This helps to build trust and transparency with your customers and keeps them informed.
06.Quality Control
Axle & Olio conducts thorough quality control checks on all orders before they are shipped to ensure that your customers receive high-quality products that meet their expectations. Our team also works with you to improve product quality and ensure customer satisfaction.
07.Real-Time Chat and Communication
Our team provides real-time chat and communication services to your customers, answering their questions and providing support throughout the buying process. This helps to improve customer engagement and satisfaction.
Get a Quote to find out our packages for
Order Processing and Fulfilment
and discounts!
Frequently asked questions (FAQs)
How do you ensure accurate order processing?
Our team uses advanced order processing software that ensures accurate and efficient processing of orders. We also conduct regular inventory checks to ensure that our inventory levels are accurate.
How do you handle returns and refunds?
We have a dedicated team that manages all aspects of returns and refunds, including processing returns, issuing refunds, and updating your inventory levels. We ensure that returns are processed quickly and efficiently to keep your customers happy.
How do you provide excellent customer support?
Our team is trained to provide excellent customer support, answering queries and resolving issues quickly and efficiently. We use a combination of email, phone, and chat support to provide the best possible experience for your customers.
How do you ensure quality control?
We conduct thorough quality control checks on all orders before they are shipped to ensure that your customers receive high-quality products that meet their expectations. We also work with you to improve product quality and ensure customer satisfaction.
How do you communicate with customers in real-time?
We provide real-time chat and communication services to your customers, answering their questions and providing support throughout the buying process. We also provide regular updates on order status and tracking information to keep your customers informed.
