Inbound Call Solutions
Our full-time customer service representatives speak most local languages such as Bahasa Malaysia, Mandarin & Tamil in addition to English. Our representatives are trained to handle complex product related questions by partnering with you to keep our representatives updated to speed so they are in the best position to fully represent your brand.
Outbound Call Solutions
In line with our inbound call solution we also offer outbound call solutions to seek more professional opportunities for your business. We work as your customer support team to ensure customers have a great customer experience.
Live Chat Solutions
Top playing e-marketplaces have deployed chat facilities for customers to receive quicker & more human response as compared to generic machine answers. Convert your visitors into paying customers as our representatives can answer questions within a set timeframe rather than leaving customers hanging for longer period of time.